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user_cc08b2
updated
6 months ago
1 Rookie
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1 Message
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February 3rd, 2026 08:48
Mouse not working properly
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Solutions (0)
CGOnline
2 Posts
Posted February 21st, 2026 18:03
If your mouse is not working properly, try these steps:
Check the connection – if it’s wired, plug it into a different USB port; if wireless, replace or recharge the batteries.
Test on another computer to rule out hardware failure.
Update or reinstall the driver via Device Manager.
Run Dell Diagnostics (restart → F12 → Diagnostics) to check for hardware issues.
If the problem continues, the mouse may need replacement.
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CGOnline
1 Rookie
•
2 Posts
•
2 Points
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0
Posted February 21st, 2026 18:03
If your mouse is not working properly, try these steps:
Check the connection – if it’s wired, plug it into a different USB port; if wireless, replace or recharge the batteries.
Test on another computer to rule out hardware failure.
Update or reinstall the driver via Device Manager.
Run Dell Diagnostics (restart → F12 → Diagnostics) to check for hardware issues.
If the problem continues, the mouse may need replacement.