UNSOLVED
screen brightness changes unexpectedly
If possible do you know a way to fix display brightness changing unexpectedly. The brightness is going to 100% and then drops back to the selected option.
It's very annoying and doesn't go away. I even tried reinstalling windows and the issue didn't go away. Tried solving the issue with Microsoft support and Dell support and yet we couldn't fix the issue. Hint this laptop doesn't have a sensor for adaptive brightness to be enabled/disabled.
AdrianG001
6 Operator
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3957 Posts
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Posted July 29th, 2020 03:00
1) Go to Windows Display Settings and disable "Change brightness automatically when lightning changes".
2) In Windows Display Settings disable the HDR Games and App function.
3) Go to the Intel Graphics Command Center and go to the System page. Go to the Power tab and disable all settings. The setting that appears to do the trick is the "Enhanced Power Saving" checkbox. Even though that checkbox is greyed out by turning off one of the other settings, it appears to remain active. So first turn off this checkbox before turning off the other options so that it is in the disabled position before it's greyed out. This might be a bug in the Intel Graphics Control center.
4) I'm not sure if this last step is necessary but I did it anyway. In the Intel Graphics Command Center go to the Video page. Create a custom profile and disable all checkboxes below. Keep this custom profile selected.