I bought my laptop 4 months ago. But it already started lagging. So I tried contacting dell service but the site is saying my warranty expired. The retailer said I had 1 year of warranty.
You'll need to contact the retailer for assistance. Dell ships new systems to retailers with about 18 months of warranty. If it's expired after 4 months, it means the system was sitting on a shelf with them for about 14 months before they sold it.
It may or may not be. Look up the original ship date of the system using the service tag number. It may be quite some time in the past.
You can also try registering the system with the date of purchase, but if the system was indeed more than a year old when you purchased it, you'll need to take up that issue with the seller.
ejn63
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Posted September 22nd, 2020 03:00
You'll need to contact the retailer for assistance. Dell ships new systems to retailers with about 18 months of warranty. If it's expired after 4 months, it means the system was sitting on a shelf with them for about 14 months before they sold it.