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blind

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6 years ago

B

blind

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3 Posts

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1183

December 16th, 2020 08:00

E5570 - unexpected system shutdown

Hello Everyone,

I'm a new member of this community. I have a big problem with my laptop since a few months. My laptop shutdown the system in unexpected moments. Probably this problem is connected with Intel(R) Dynamic Platform and Thermal Framework. I have the newest version of Windows 10, BIOS driver, DPTF from Dell's Website, I turned off TurboBoost in BIOS, I changed Maximum Processor State in Power Options to 95% but unfortunately all the time I have this problem I don't know what to do now. Help!

  • blind

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    3 Posts

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    Posted December 16th, 2020 11:00

    System events:

    Error:

    System został zamknięty z powodu krytycznego zdarzenia termicznego.
    Czas zamknięcia = ‎2020‎-‎12‎-‎16T15:03:20.894445800Z
    Strefa termiczna ACPI = Intel(R) Dynamic Platform Thermal Framework
    _CRT = 400 K

    Id: 86