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Ixicix

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7 years ago

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Ixicix

16 Posts

0

1485

August 25th, 2019 04:00

E6340s not booting into Windows

Hi my Dell Latitude E6340s froze completely when I was playing csgo and i held down the power button to shut it down and power it back on again. It then proceeded to show the dell logo with spiining dots as usual, it turned to a black screen and it showed the dell logo again, but it said preparing automatic repair under it, with spinning dots. It then faded away leaving me with a black screen. I can only access bios by mashing f12 at startup. I use this laptop for gaming, discord, steam, youtube etc. Please help.
  • U2CAMEB4ME

    6 Operator

    6245 Posts

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    Posted August 25th, 2019 06:00

    Welcome to the Dell Community  @Ixicix 

    Disconnect the AC adapter.

    Remove the battery.

    Hold down the power button for 10-15 seconds.

    Then connect only the AC adapter and power-on.

    Best regards,

    U2

  • Ixicix

    16 Posts

    1007

    0

    Posted August 25th, 2019 07:00

    doesnt work. still a dell logo with spinning dots  and then preparing automatic repair with black screen afterwards.

  • U2CAMEB4ME

    6 Operator

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    Posted August 25th, 2019 07:00

    @Ixicix 

    EDITED:

    1. Power-on the computer.

    2. As the computer boots, press the (F12) key as the Dell logo appears.

    3. On the boot menu screen, select the Diagnostics option.

    The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer.

    The diagnostics starts running the tests on all the detected devices.

    4. If you wish to run a diagnostic test on a specific device, press and click Yes to stop the diagnostic test.

    5. Select the device from the left pane and click Run Tests.

    6. If there are any issues, error codes are displayed.

    U2

    NOTE: You do mean Dell "E6430" 

     

  • U2CAMEB4ME

    6 Operator

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    Posted August 25th, 2019 07:00

    My bad @Ixicix 

    Edited my post above.

    Regards,

    U2

  • Ixicix

    16 Posts

    1008

    0

    Posted August 25th, 2019 07:00

    also, i have an usb utick with win10 on it, doesnt boot. nothing will boot on it, **bleep**

  • Ixicix

    16 Posts

    1018

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    Posted August 25th, 2019 07:00

    15667432110524925149987400253637.jpghow? please explain as i am new to this stuff

  • Ixicix

    16 Posts

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    Posted August 25th, 2019 08:00

    I went in Bios and slected UEFI toshiba, thats my usb. It showed dell screen and after a black screen.

     

    Everytime i try to boot something, it either shows the windows or dell logo and a black screen appears after that.

  • Ixicix

    16 Posts

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    0

    Posted August 25th, 2019 08:00

    Everything passed except for the webcam and the hard drive, sometimes. The hard drive passed too. Problem.still occurs, what do i do? Reinstall windows? Also I cant cant a automatic repair because its just a black screen.

  • Ixicix

    16 Posts

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    0

    Posted August 25th, 2019 08:00

    BTW, there are no instructions.

  • U2CAMEB4ME

    6 Operator

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    Posted August 25th, 2019 08:00

    @Ixicix 

    Sounds like you need to reinstall W10.

    Insert your W10 USB drive.

    Power-on and start tapping the (F12) key.

    Boot from USB and follow instructions.

    Regards,

    U2