My Latitude E7240 is refusing to POST I think. Not entirely sure if its a POST issue, but reading up on the issue seems to indicate it is.
When I turn the power on, the power LED comes on and stays on. The HDD led keeps blinking. No other activity at all. The screen doesn't come on, no sounds that I can hear from the laptop and none of the other lights (Caps lock, wifi, power) come on.
I have tried taking the battery out and power cord out and pressing the power button for more than 30 seconds, and then restarting. That has no effect on the problem. I have tried this with just the AC power, and just the battery power. No luck.
Any ideas what could have gone wrong and what else can I do? Even if the computer cannot be saved, I would like at least to be able to retrieve the files from the hard drive. The laptop is 7 years old and hence out of warranty.
Once the laptop rebooted, I closed the back plate, put the battery back in and restarted the computer normally. Same problem again.
So opened the back plate again, moved the RAM into the original slot again, and restarted the computer without the battery. Computer rebooted as normal. Scared now to turn it off.
I would suspect a problem with the memory. Either dirty connector or internal memory problem.
First thing. Remove the memory module and with a pencil eraser very lightly clean the connector "pins" on both side of the memory module **Do not touch the connector end with your fingers**. If this does not help consider replacing memory.
Inspiron 16 5630 Laptop and WD22TB4 Docking Station
Self-built desktop for recording studio application
I dont think its the RAM module unfortunately. I bought a new RAM stick and the problem is persisting.
When the RAM module is swapped from one slot to another, the laptop reboots normally. Then if I restart the laptop, nothing happens with just the hard disk drive led just blinking. The only way to get it to reboot again normally is to move the RAM module into the other slot and restart again.
While the laptop rebooted normally, I did run the Dell diagnostics. Nothing stood out except for the health of the primary battery. It was at 48%. When I looked at the event log, it had the following entry listed a couple of times:
"Fail PSA V4228 ERROR 2000:0132. Battery- the battery is reaching the end of its usable life"
But when I removed the battery, and run the laptop just on AC power, the original problem still persists. So I'm not convinced that it is entirely due to the primary battery.
Is the next step replacing the CMOS battery as suggested? Or there is anything else I can do?
fireberd
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Posted December 25th, 2021 03:00
Replace the CR2032 coin cell battery and see if it helps.
This requires disassembly, if you are up to it.
Dell Latitude E7240 Owner's Manual