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Alienware M14x freezing
My Alienware M14X has been recently freezing for no reason whatsoever. It started last night when I was playing a game, and my whole computer froze. I force shut it down and ran a full virus scan as well as malware scan. Turned up with nothing on viruses and quarantined some malware. However I turned it on this morning, and again while playing another game the whole computer froze. When I checked the PC Performance monitor it said it was poor (on ccleaner I believe), when before it was good. What could possibly be causing this problem?
Milena M458
6 Operator
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2699 Posts
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Posted January 23rd, 2015 19:00
The first thing you can do is perform a system restore to a previous day when the system was working properly.
Beside that you can run a PSA (hardware diagnostic), check the video card and processor temperatures and make a clean installation of the video card driver.