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kieran13

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kieran13

4 Posts

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July 20th, 2011 21:00

GTA4 issues

Hi guys,

I've got a year-old mx15 that can't play GTA4 properly, which is concern given that the game is 18 months older than the computer. Even on the lowest graphic settings the game is still laggy to the point of being unplayable.


I've already had the video card replaced once due to overheating but that didn't solve the GTA4 problem..

Am I crazy? $2500 Australian dollars and the unit can't play an 18-month old game. Yes, GTA4 is a demanding game, but the mx15 exceeds the minimum specs easily, and should blitz this game.

Any ideas? I mean, surely there's a problem with the computer itself?  It's a gaming laptop after all.. I've sent multiple emails to Dell but no reply.. So much for their 24-hour reply policy.

Any help would be greatly appreciated! I feel sick at the idea that I've bought a $2500 lemon.

  • Dazman86

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    Posted July 20th, 2011 22:00

    Funny enough mate i have had similar problems with my area 51 alx which is running i7-990x and 2 gtx580s and i get lag at points of the game and also ive had the system shut down all together and restart instantly, dell have told me its a power issue and are sending out a new psu but im in the same boat as you mat i paid $7000 for this and its been trouble since day one

  • kieran13

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    Posted July 20th, 2011 22:00

    This isn't just lag at points during the game, it's laggy the whole time.. Even on the lowest graphic settings it lags to the point of being unplayable, despite the in-game memory usage showing it to be well inside the minimum.. The benchmark results using the in-game are also horrific..

  • kieran13

    4 Posts

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    Posted July 20th, 2011 23:00

    I'm running at ATI Radeon HD 5730, so there wouldn't be SLI, correct? Here is the memory allotment:

    Total Available Graphics Memory: 3831 MB.

    Dedicated Video Memory: 1024 MB.

    System Video Memory: 0 MB (bad?)

    Shared System Memory: 2807 MB..

    I'm not a much of a computer geek so this doesn't mean much to me..

  • Tesla1856

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    Posted July 20th, 2011 23:00

    Try turning off SLI and just play on one 580 ... It should play fine. If it uses PhysX, dedicated the other card to that.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • Tesla1856

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    Posted July 21st, 2011 12:00

    That comment was for Dazman's desktop.

    For you ... gaming on a laptop? I suggest you learn about your system ... and then check the drivers and cooling.  Check for latest version of game (patch level).

    No, no SLI. A desktop 5730 with 1024mb dedicated memory should run it ok, not sure about the laptop version 5730. Maybe try turning down your in-game settings and resolution.

    Be sure the laptop is plugged-in and set to "High Performance".

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

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    Posted July 21st, 2011 13:00

    Tesla's referring to your Power Settings, by the way - my greedy SLI laptop needs High Performance power settings on all the time.

    Other thoughts:  be sure GTA IV is patched all the way up.  Also, start with the obvious performance hits:  disable (or dial down) Antialiasing.  Try running in a slightly lower resolution if your screen is 1920 x 1080.  Try dialing back shadows.

    It's been a while since I've owned an ATI card, but I know that nVidia's control panel will let you set individual per-game settings that cover some things the game may not.  If you can do this in the ATI software, try also looking over settings like that.  One thing nVidia gives me is, as suggested above, the ability to choose where PhysX goes.  For Mirror's Edge on my laptop I disabled it completely (dual 8700Ms).  But then on my desktop I tell it to use the GPU.  If you can change it to "use CPU", try that too.

    So, to sum up...

    1) be sure power settings are at high performance and you're plugged in

    2) try disabling SLI

    3) try disabling or dialing down AA

    4) try disabling or dialing down shadows

    For a game like GTA IV, you might also consider lowering the draw distance--that city is so tight that you probably don't need to see a long way away most of the time like you would in a game with a lot of wide, open areas.

  • kieran13

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    Posted July 23rd, 2011 01:00

    I've tried all of those things.. Even on the lowest possible settings is doesn't play properly.. Plugged in, on High Performance mode..

    Am I crazy to expect a self-branded 'Gaming Laptop' to play a game that is 18-months older than the computer, straight out of the box.. Is that an unfair expectation?

    Surely if you bought a toaster, and even on the highest setting it barely cooked the toast you'd take it back right? It doesn't do what it was advertised to do?

  • LeeSana

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    Posted July 23rd, 2011 08:00

    1. Try updating the game

    2. Do you have enbseries mod, sometimes that will screw things up a bit

  • GBush65

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    Posted July 23rd, 2011 18:00

    turn off the "clip capture" option in the game and the restart the game and try from there. I was having this problem and after i turned clip capture off it works like i champ

  • 282

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    Posted July 26th, 2011 08:00

    Hey Kieran13:

    To address your question, "Am I crazy to expect a self-branded 'Gaming Laptop' to play a game that is 18-months older than the computer, straight out of the box.. Is that an unfair expectation? "

    No, you're not crazy at all to expect that.  However, what can sometimes happen is that the way code is written doesn't always line up nicely with the way software and hardware drivers are written.  It's one of the reasons Microsoft came up with the DirectX specification:  game developers had to write tons more code to talk directly to the hardware and now they have a layer that abstracts those calls, with an API to translate to whatever hardware the user plugs into their machine.

    So your problems remind me of Halo for the PC.  I got a blazing machine with Windows Vista on it, and thought Halo would look magnificent.  Instead, I got single-digit framerates and the occasional freeze-up.  It boiled down to the way the code was written.

    If it helps, GTA IV played very well for me on a 5-year-old machine that had an AMD Athlon 4400+ with dual 8800GTS in SLI with many options high (but not max).  On my Area-51 ALX, it runs great at full settings.

    My point being that it may simply be this particular title, your particular hardware, and as the folks who posted after me suggest, it may also be remedied with a simple workaround like disabling a mod or turning off clip-capture.

    If you try these things, please post back here so that anyone else who runs into this problem knows whether this solves it.  And of course good luck to you.