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leot34

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leot34

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November 21st, 2016 12:00

LACIE Thunderbolt Rugged external drive, not recognized?

I can't connect my LACIE Thunderbolt Rugged external drive to my Alienware? The computer doesn’t recognize it when I'm using the thunderbolt port. If somebody know what is the problem please help me.

Thanks

  • T

    Tesla1856

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    Posted November 21st, 2016 15:00

    What kind of Alienware computer do you have?

    Do you have another Thunderbolt device to test with?

    Does it have multiple connection interfaces? If so, does it work with any of those others?

    Dell Rockstar

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  • L

    leot34

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    Posted November 23rd, 2016 07:00

    Hi... I have an Alienware 17 R2.

    I used my Lacie disk on a Mac and It works really well, unfortunatelly I dont have more thunderbolt devices to try on my computer.

    My computer only have one thunderbolt  port.

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