Hi, im requesting your help concerning this problem because even after numerous calls to the customer support they weren't able to help me out. Hope you could help me. =)

I'm planning on purchasing the m11xr2 and naturally I'm concerned about the display hinge problem. Thing is when i enquired about this problem with the indian dell tech support team they responded saying that that problem was only affecting the first version models and the r2 did not suffer from it. they went on to say that i would have to take complete cover if ever the hinge breaks since it would surely be a user created problem.

Could you please clarify things to me as to whether this is true?

I'm buying the lap from the US and plan to transfer the warranty to India. i know that the us tech team is aware of this problem and that they'll repair it but the indian tech team say differently.

Could you tell me what i need to do make sure that they'll repair it under the normal warranty? Thanks in advance chris!

 

P.S: i'd posted about this at forum.notebookforums.com as well..