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Brooksie

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26 years ago

B

Brooksie

1 Message

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5844

December 1st, 2000 14:00

H/W issue or s/w?

I had a Dell tech come and replace my motherbaord due to a crash the cpu took. After that he got it up and running again. When moving the Dimension l550r back to the floor he knocked it again:(
Now CPU wouldn't boot the next day. On the phone Dell tech suggested just re-installing WinNT. Did that but now the NT 4.0 Service pack 5 (that was originally installed) Won't install. It says it's sucessful then gives me a "pstores.exe DLL Initialization Failed". When rebooting it will keep going through and trying to reinstall Service pack 5.
This has happened 5x's now.
Any Idea's?
  • Cougarch

    2 Intern

    291 Posts

    91

    0

    Posted December 1st, 2000 18:00

    Thats a good one Brooksie. I am not sure. But if you don't get a good response in this forum, you might try to post this in the Windows NT 4.0 forum.Or better yet, maybe call Dell support back and have them send the repairman back out. Good Luck.

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