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Bill Harrison

updated

14 years ago

0

10415

February 22nd, 2013 07:00

Odd Bootup question

I have a GX260 running XP SP3. Whenever I boot up I get an Explorer window with the contents of C:\Program Files\Dell. Sometimes I have to close it more than once. Our IT department does not know why I am seeing this. Any suggestions on how to not see this admittedly minor nuisance?

  • Dell-Rajesh R

    6 Operator

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    3318 Posts

    350

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    Posted February 22nd, 2013 07:00

    Hi Bill Harrison,

    Follow below steps which can resolve the issue:

    Configure Selective Startup options:

    • Open the Start Menu.
    • In the search line, type msconfig and press Enter.
    •  (OR)Open the Control Panel (All items view) and click on the Administrative Tools icon, then click on System Configuration. Close the Control Panel and Administrative Tools windows.
    • If prompted, click on Continue for the UAC prompt, or type in the administrator's password.
    • Click on the Startup tab.
    • To Disable All Listed Startup Programs, Click on the Disable all button.
    • Click on Apply.
    • Click on the Boot tab, then check the Make all boot settings permanent box and click on OK.
    • Click on Yes
    • Click on the Restart button to apply.


    Awaiting your response!

  • speedstep

    11 Legend

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    46969 Posts

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    Posted February 22nd, 2013 10:00

    Could be infection with malware.:emotion-9:

  • 350

    0

    Posted February 22nd, 2013 12:00

    Thanks, Rajesh. I disabled DLPSP.exe and when I restarted my system it was gone.

  • speedstep

    11 Legend

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    46969 Posts

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    Posted February 22nd, 2013 13:00

    dlpsp.exe is a Printer Status Provider from Dell