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Ryanburbidge
1 Message
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November 26th, 2009 03:00
Problem using PXE Boot for Optiplex 780
Hi, I am having a problem trying to PXE boot a Optiplex 780, the system hangs on "Transferring Image".
From what I have seen on other forums this may be linked to shared IRQ's for the hard drive and/or the NIC, some suggest changing the IRQ for one of the devices to solve the problem, unfortunately the IRQ assignments do not appear within the BIOS on this model of pc.
Alternatively, most other people having similar problems seem to have resorted to using an alternative application for PXE boot, if anyone can recommend any PXE boot software which will definately work with this model then I would appreciate any recommendations.
Thanks for any assistance.
Ryan
teknik_lnu
4 Posts
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Posted December 8th, 2009 06:00
We to have this problem, we have tried different PXE and TFTP servers but without luck.
Got in touch with Dell and they had not heard about this.
Chris Pope
5 Posts
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Posted December 8th, 2009 12:00
Ryan,
I am having the same problem with the 780's. I called Dell today (12/8/09) and they are having their engineers call me in 24 - 48 hours. I will post as soon as I find out anything new.
Chris
teknik_lnu
4 Posts
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Posted December 11th, 2009 05:00
Any news on this?
The SATA Operation was one of the first things we changed because we were used to that when Vista came out. We still use XP. No luck. Looks like the answer might be a BIOS update, but this is version A01 and there is no update. Chris has read where this same thing occurs in the 960 and a BIOS update fixed it.
Chris Pope
5 Posts
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Posted December 17th, 2009 07:00
If you use symantec ghost I have found a temporary solution. This can get us through until Dell releases a BIOS update with a PXE fix.
~ Ghost Console
1. Download PRODOS.EXE from intel's website.
2. From the ghost console create a new network interface card in the network boot package wizard.
3. Use the "Setup" button to point to the NDIS pro1000 driver you extracted from PRODOS.EXE.
4. Allow your Optiplex 780 to boot the factory shipped dell image.
5. Install the ghost console client on the 780. By default the universal packet driver is used on ghost console clients. You will need to change this to the template you just created.
6. In the ghost console go to the properties for the 780 ghost client select the "Client" tab and choose to manually select the network card template you just created. (this forces the client to use the correct driver for ghost tasks)
7. Image the 780 with a ghost clone task.
8. Depending on your image you may need to change the RAID HDD mode in the BIOS for the machine to boot properly.
~ Ghost Boot Disk
You can also create the bootable ghost disk from the network card driver listed above. As long as you use the Intel driver and not the universal driver or the PXE boot option you will be able to boot and image the machine.
Chris
Good Luck trying to get one. I submitted this as an issue on 11/19. When I never heard anything after a month, I called them asking what the deal was. The acted like I was trying to do something totally unsupported and said I would need to get our Sales Rep involved to get Engineering to move on it. Of course its was 12/21/09 and NO ONE was in office working until after New Years.....
We have the same problem when using Symantec Ghost 8.0.
Odly enough, PXE boot on these machines works flawlessly using WDS (Windows Deployment Services) at least when based on Server 2008 R2.
We have looked at Symantec Ghost Suite 2.5, but as I understand, Symantec still use "3COM Boot Services" for PXE-server.
Raised the issue with DELL, and they say they are working on it.
Soon we will write 2010...
/Urban
LISA HC
3 Posts
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Posted November 30th, 2009 13:00
I am having the exact same problem, and I would appreciate any insight someone might have.
Thanks!
Lisa