It's something you are doing in the Picture It program.  Go back and make sure you are formatting everything correctly.

It's not the printer, it only prints what it presented, it doesn't distinguish and only print part. 

By the way you should be posting program operation issues on one of the software fourms, not the peripheral hardware section.  You will get more and faster answers by posting on the proper forum.  This particular question probably should have been on the Other Software section.

I was told to post this problem in this Forum.

Just thought I would let people know that there is a problem here....I did call HP....My Works Suite 2002 has to be upgraded.....That is why the Card Program isn't working.....

If the WorksSuite needs upgraded then it's still a software issue, not a hardware or peripheral issue.  I know it can be confusing on where to post a question, but posting on the most appropriate forum section helps to speed up resolvement of problems. 

In general, when some function doesn't work in one program, it's usually the program or some option in the program not some other device or some other Windows problem.  This should be kept in mind as you learn and use your PC, it will help you to resolve problems - many times on your own.  I'm a tech (not a Dell tech) and when I get calls I try to help the customer help themselves so the next time there is a problem, many times they can resolve it without a service call.

Jack,
You say to go to a software Forum. Well where is that?
Where is the Forum with Dell?
You said this below:

"In general, when some function doesn't work in one program, it's usually the program or some option in the program not some other device or some other Windows problem. This should be kept in mind as you learn and use your PC."

I think I know my PC by now. I have used the Picture It program for years. This only happened with my new Printer. So HP said last night that I need to upgrade the Works Suite 2002. Now where do I go to do that?
You say you are a TECH person, well how does one know what the problem is without help? That is why the Forum is here to help people. I need help!

If you click on Dimension, on the right side of the page is a list of forums, e.g. Dimension, Lattitude, etc and about half way down is the Software Forum link.  There are several categories in the Software section, such as MS Works, MS Office, Other Software, Operating System sections, etc.  I don't know how you are accessing the forum, but there are many different sections.

If you need to upgrade the MS Works, that means you will have to Purchase the latest version, there's no download updates.  The MS WorksSuite is the one you want, as it includes the latest Picture It, along with MS Word, Automap and several other applications - the least expensive way to go.  You can buy Picture It, by itself, but the WorksSuite is a better buy.

Thank you Jack!
I guess I better buy the newest version....
But what I don't understand is why did HP tell me to go to the Site and download an upgrade?
some of these Tech people I guess don't know what they are talking about....
Thanks again!