I have Dell Command Monitor installed on a Dell Precision R5500.  Right now I can't seem to find my CD-Rom drive when remoting into the box.  Sometimes I'm getting the below message in Event Viewer:

Raid Controller is Failed

Sensor location: Embedded RAID Controller

Chassis location: Main System Chassis

Previous state was: Critical (Failed)

Before when I would run a check on the controller manually thru powershell I get two controllers:

gwmi -Namespace root\dcim\sysman -Class Dcim_ControllerView | Select Ele*,Produ*,device,Control*,driv*,pri*

ElementName               : RAID Controller
ProductName               : Intel Matrix Storage Manager Driver
device                    : iaStor
ControllerFirmwareVersion : 8.5.2.1002
DriverVersion             : 8.6.2.1014
PrimaryStatus             : 1

ElementName               : RAID Controller
ProductName               : LSI Adapter Driver
device                    : megasas.sys
ControllerFirmwareVersion : 1.22.12.64
DriverVersion             : 4.5.0.64
PrimaryStatus             : 1

Now I just get one:

ElementName               : RAID Controller
ProductName               : LSI Adapter Driver
device                    : megasas.sys
ControllerFirmwareVersion : 1.22.32.64
DriverVersion             : 4.5.0.64
PrimaryStatus             : 1

FYI I just updated the firmware on the PERC controller so that's the variance between before and now if anyone notices.  I still see the Intel Chipset SATA RAID Controller in Windows Device manager and shows working.  I am assuming the Intel Matrix Storage Manager Driver listed above is the same?  Is there something I can do to get it back?  I assume if it's truly broken I need a new motherboard or no?

Also I can't disable whatever is failing and plug the internal DVD drive into something else can I?

Thanks.

JR