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mrktwn

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19 years ago

M

mrktwn

2 Posts

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3255

July 21st, 2007 23:00

useless USB ports

I have six USB ports on my (Vista) Dell.  Normally,I plug in a jump drive(flash drive) in order to download, or drag and drop, or whatever. One USB port(L) works fine. Problem is that when I plug into any other port and double click to open I get a message "insert a disk in drive".  In other words,the message is telling me to do exactly what I just got finished doing. I cant get past that message so all the ports except one are unusable. I tried using a different flash drive.Same result.  Any help would be much appreciated.
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    fireberd

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    33398 Posts

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    Posted July 22nd, 2007 15:00

    Unfortunately you omitted your PC Model Number and Operating system so we can't give you specific advice relative to your system. 
     
    However, you say all other USB ports except one are unuseable.  Do you have a USB Keyboard and USB Mouse plugged in and are they working?  If so then not "all" are unuseable. 
     
    However, uninstall ALL the USB listed in the Windows Device Manager then restart Windows and they will be detected and reinstalled (refreshed).  This MAY help the situation.  If you have a USB Mouse, after you uninstall the USB it may not work and it this case just power off the system by pushing in on the power switch for about 10 seconds (untill it powers off) wait about 20 seconds then power back on and when Windows starts it will detect and reinstall the USB.
    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
    Self-built desktop for recording studio application
  • M

    mrktwn

    2 Posts

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    Posted July 22nd, 2007 18:00

    To Fireberd:
    Thanx for your response. I have a Dell E520 using Vista. My keyboard and mouse are wireless and are working OK. I went to Device Mgr. and there were about twenty items with the letters USB in the title, so I wasn't about to touch that by myself.  I'll wait till tomorrow and try to contact a Dell support tech.  If I can understand him,I'll run your info by him and see what he thinks.Thanx again for your time.                                                                                                                 mrktwn

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