UNSOLVED

rawkstar.raju

updated

11 years ago

0

74137

February 10th, 2016 23:00

Adapter Heating Issues

My Laptop Dell i 7 5558

just two months passed out, 

Ac Adapter gets heated quickly ,adapter is 65w  can i ask for replacement or any tips please 

  • DELL-Akshatha M

    2 Intern

    •

    1159 Posts

    616

    0

    Posted February 11th, 2016 03:00

    Hi rawkstar.raju,

    Thank you for writing to us.

    Update the BIOS driver to the latest version available on the Dell support site.

    (Log on to support.dell.com, click on drivers and downloads, add your service tag, select operating system, and download and install the BIOS and restart your computer)

    Please confirm if the adapter works on another system?

    Also, private message us the service tag of the system in discussion.

    Kindest Regards,
    DELL-Akshatha M
    Social Media and Community Professional
    #IWork4Dell

  • 616

    0

    Posted February 25th, 2016 20:00

    Updated bios nothing helped, Searched alot still can't find any solution

    To my surprise when I checked my friends adapter I found it warm, but mine was at super hot condition, I feel like I can cook on that heat

    Preciously I had dell latitude had no issues win7 os which was awesome this dell i7 5558 has many problems

    Adapter heating alot than previous
    Blured windows
    Nvidia always reports error

    Kindly don't respond like read documentation ,after reading everything I can I came here

    Laptop seems to be consuming more power is 65w adapter sufficient for that?

    Kindly be more accurate in your answer

     
  • DELL-Akshatha M

    2 Intern

    •

    1159 Posts

    616

    0

    Posted February 29th, 2016 06:00

    Hi rawkstar.raju,

    Please private message us the service tag of the system in discussion.

    Kindest Regards,
    DELL-Akshatha M
    Social Media and Community Professional
    #IWork4Dell