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lorddraco98

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22 years ago

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lorddraco98

11 Posts

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7865

September 18th, 2004 23:00

arp1394.sys driver causing blue screens

i've got a inspiron 5150 and I just got the motherboard replaced on it by dell techs because it wouldn't turn on anymore.

It now seems that anytime i try to close the lid on it, put it into standby, or hibernate it, i get a blue screen (memory dump) error involving the arp1394.sys driver.

i checked my device manager and the firewire is enabled and running fine. do i need an updated driver for this or what could be causing my problem?

  • bacillus

    2 Intern

    14378 Posts

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    Posted September 19th, 2004 07:00

    could be that the file is corrupt.
    you could try running sfc /scannow from the cmd prompt.
    to do the above, start>run & type in cmd then hit ok.
    in the cmd box type in sfc /scannow
    you will need your xp cd to hand.
  • sursan

    6 Posts

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    0

    Posted September 21st, 2004 08:00

    I have the same problem, but only after I have installed XP SP2.

    I have a Texas Instruments OHCI Compliant IEEE 1394 Host Controller
    (arp1394.sys file is for this device)


    My system is:

    Inspiron 8600c
    Pentium M - 1.7 GHz
    1 GB RAM
    Dell TrueMobile 1300 Wireless + Bluetooth
    Windows XP Pro Sp2
    BIOS Version A10
  • sursan

    6 Posts

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    0

    Posted September 25th, 2004 07:00

    Well, lorddraco98, I was a little bit long.

    I bet you are using Kerio Personal Firewall, right?
    Further more, your version is ... 4.1.0?

    Well, it seems that is very buggy! I was surprised to see on KPF forum
    that a lot of guys have this problem. I was there because my Windows
    update doesn't work anymore. Well the procedure below solved a lot of
    problems, besides the one you've mentioned:
    - Outlook / Outlook Express accessing web mails (Hotmail)
    - XP SP2 and Hotmail accessing (IE)
    - Windows Update not working
    It's amazing how I alawasy thought is about XP SP2 ... Maybe is
    XP SP2 + KPF 4.1.0, who knows ...

    Try this:
    0. Download KPF 4.0.16 from http://download.kerio.com/dwn/kpf/
    1. Export your Kerio settings (Configuration / Overview / Preferences)
    2. Unisnstall KPF 4.1.0 it completly
    3. Reboot
    4. Install KPF 4.0.16
    5. Reboot
    6. If necessary, Import the old settings

    Worked for me.

    Good luck!
  • lorddraco98

    11 Posts

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    Posted September 25th, 2004 17:00

    wow...thank you so much! That is kind of scary hehe, but yes, I was running KPF 4.1.0. I did what you said and everything works now. I would have never thought to even check that.

    Thank you again!

  • sursan

    6 Posts

    268

    0

    Posted September 26th, 2004 11:00

    Neither did I, I went to KPF support forum for windows update thing and I was so surprised to see a message about ... arp1394.sys!

    Anyway, it's good to identify the problem!