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writedeshawn

updated

13 years ago

0

157398

May 29th, 2013 10:00

Black Screen & Beeping noise H.E.L.P.

I have a Dell Inspiron 15.4/Windows 7 computer. I tried turning it on and have a black screen with a loud beeping noise. I have tried to take the battery out and turn it on but it still did the same thing.. I start class in a couple of day's and need my computer. Please help!
  • Senthil S

    6 Operator

    2547 Posts

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    Posted May 29th, 2013 10:00

    Hi writedeshawn,

    Please release static power and check if the system works. Follow the steps below to release static power.

    Switch off the system; remove the battery, ac adapter and the power cable. Press and hold down the power button for thirty seconds to drain any excess static power. In case the problem persists, Please pay close attention to the number of beeps. There is a big difference between a “beep-beep-beep” beep code and a “”beep-beep” beep code. Let us know how many times the system beeps.

    Let us know about the progress.


    Retired

  • 9512

    0

    Posted May 29th, 2013 11:00

    Hello

    Thank you for that information.

    I did as you informed me and still a black screen & 7 fast beeps continued.

    What next?

  • 9512

    0

    Posted May 29th, 2013 12:00

    Hello Senthil

    Thank you but that didn't work.  

    I still have a black screen with seven beeps. What do I do now?

  • Senthil S

    6 Operator

    2547 Posts

    9512

    0

    Posted May 29th, 2013 16:00

    Hi writedeshawn,

    The 7 beep code indicates that there is a processor/motherboard failure. Please send me the system service tag or express service code through a private chat, so that I can help you further.

    Click on my username select start conversation and send me the details.


    Retired

  • ztavares

    1 Message

    9512

    0

    Posted July 25th, 2014 09:00

    Hi, 

    my my laptop is doing the exact same thing! Is there anything you could do to help?

  • lcrhoads

    1 Message

    9512

    0

    Posted June 14th, 2015 13:00

    I am having the same issue. What can I do?