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Aprsmith

updated

17 years ago

A

Aprsmith

2 Posts

0

28435

March 8th, 2009 09:00

Dell Registration Screen keeps coming back

I have a Dell Studio 1735.  I have registered it online and by phone numerous times but the Dell Registration screen keeps coming back.  I have opened cases with Tech Support who have registered the laptop and promised the problem would take 24 hours and would be fixed.  NOT!  I am tired of seeing this screen and would appreciate any help in making it go away forever.

 

 

  • 1038

    0

    Posted July 10th, 2009 15:00

    I have a Dell Studio with the same problem. I have registered it online  numerous times but the Dell Registration screen keeps coming back. The buttons on the registration screen do not work.

  • Aprsmith

    2 Posts

    1038

    0

    Posted July 10th, 2009 18:00

    I still have not got a fix for it and Dell Support has be NO HLEP!!!  Any ideas?

  • 1038

    1

    Posted July 22nd, 2009 16:00

    I deleted the program bcont.exe, and have not had the issue reappear

  • wvsshide

    1 Message

    1038

    0

    Posted July 22nd, 2009 16:00

    I have a Dell 1545 Inspiron that I purchased at Best Buy. I have the same problem.  I have already registered online but occasionally still get the registration screen that requires a reboot to get rid of but it keeps coming back.  Would appreciate some help.  In other forums I have seen that Dell support so far seems unable to fix this.

  • chesys

    2 Posts

    1038

    0

    Posted August 5th, 2009 13:00

    Hi,

    I'm having the same problem and Dell tech support keeps wanting me to buy a software service contract.

    ARE YOU OUT THERE, DELL?

    I'm about to return this system to the place I bought it - Does anyone have an idea how we can get an american-speaking live person involved in this discussion?

  • camsim

    1 Message

    1038

    0

    Posted August 14th, 2009 10:00

    You can add me to the list also.  I have a Dell 1737 bought at Best Buy.  The Dell welcome/registration screen keeps popping up, but none of the buttons on the screen work and the welcome screen can't be turned off.  I have to restart my computer to get the screen off of my desktop.

  • Alexandra_P

    4 Apprentice

    2554 Posts

    1038

    0

    Posted August 14th, 2009 13:00

    See if the suggestions in this thread help:

    http://en.community.dell.com/forums/t/19284941.aspx?PageIndex=1

     

  • Wezley

    1 Message

    1038

    0

    Posted November 24th, 2009 22:00

    Here is the best option that I have found to resolve this lovely pop-up window that Dell decided to put on this Windows Image. You have to love large companies that don't know their left hand from their right hand.

    http://www.etikka.com/2009/09/dell-registration-pop-up-window-freezes.html