
UNSOLVED
Dell Registration Screen keeps coming back
I have a Dell Studio 1735. I have registered it online and by phone numerous times but the Dell Registration screen keeps coming back. I have opened cases with Tech Support who have registered the laptop and promised the problem would take 24 hours and would be fixed. NOT! I am tired of seeing this screen and would appreciate any help in making it go away forever.
Responses (8)
Solutions (0)
sillykittys
2 Posts
1038
1
Posted July 22nd, 2009 16:00
I deleted the program bcont.exe, and have not had the issue reappear
I have a Dell 1545 Inspiron that I purchased at Best Buy. I have the same problem. I have already registered online but occasionally still get the registration screen that requires a reboot to get rid of but it keeps coming back. Would appreciate some help. In other forums I have seen that Dell support so far seems unable to fix this.
Hi,
I'm having the same problem and Dell tech support keeps wanting me to buy a software service contract.
ARE YOU OUT THERE, DELL?
I'm about to return this system to the place I bought it - Does anyone have an idea how we can get an american-speaking live person involved in this discussion?
You can add me to the list also. I have a Dell 1737 bought at Best Buy. The Dell welcome/registration screen keeps popping up, but none of the buttons on the screen work and the welcome screen can't be turned off. I have to restart my computer to get the screen off of my desktop.
Alexandra_P
4 Apprentice
•
2554 Posts
1038
0
Posted August 14th, 2009 13:00
See if the suggestions in this thread help:
http://en.community.dell.com/forums/t/19284941.aspx?PageIndex=1
Here is the best option that I have found to resolve this lovely pop-up window that Dell decided to put on this Windows Image. You have to love large companies that don't know their left hand from their right hand.
http://www.etikka.com/2009/09/dell-registration-pop-up-window-freezes.html

sillykittys
2 Posts
1038
0
Posted July 10th, 2009 15:00
I have a Dell Studio with the same problem. I have registered it online numerous times but the Dell Registration screen keeps coming back. The buttons on the registration screen do not work.