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TATS

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11 years ago

T

TATS

17 Posts

0

12457

June 2nd, 2015 00:00

Factory Reset

I have a Dell laptop and a Dell desktop. The option to do a factory reset has dissapeared from both machines I press the F8 key on boot up and get into the correct screen but no option for a factory reset. Any help greatly appreciated.

  • DELL-Hemalatha

    6 Operator

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    2787 Posts

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    Posted June 2nd, 2015 02:00

    Hi, 

    If the Factory image is corrupted or wiped off due to any reason, unfortunately there is no way to get back the image. Only option would be OSRI.

    Regards