Start a Conversation
UNSOLVED

MarkGanderton

updated

10 years ago

M

MarkGanderton

1 Rookie

•

5 Posts

0

790

May 16th, 2016 16:00

Inspiron 5558 with Intel Management Engine Driver error

My Insipron 5558 seems to have problems loading an Intel Driver.  I just gives an error while trying to load the Intl Man. Engine driver (chipset driver OF63x_Win32.  Any aid would be appreciated.

  • DR

    DELL-Rishi

    6 Operator

    •

    2035 Posts

    438

    0

    Posted May 18th, 2016 02:00

    Hi MARKGANDERTON,

    What is the current OS installed on the system? 32-bit or 64bit? When did the issue start? What is the exact error while you try installing the driver?

    If the system was working fine earlier, then perform a system restore to restore the machine to an earlier date when it was working fine - http://bit.ly/1JEw2ov

    Update the BIOS - http://dell.to/1THfGAV- restart and check if the system works fine.

    Create a new local admin account and check - http://bit.ly/1JoFhcw

    Reinstall all the chipset drivers and check from the support site - link above.

    If the issue is unresolved, then send us the event logs for review - http://bit.ly/1qGAWjJ

    Keep us updated.

Dell Support Resources

Latest Solutions

View More