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Ganfer

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17 years ago

G

Ganfer

1 Message

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1336

March 21st, 2010 11:00

Lost all Dell Software using Bitdefender

Hi i just bought a dell inspriron 1545 and was using bitdefender and it updated yesterday with a virus and i lost all my dell software that came with the laptop,i had to do a clean reinstall of windows 7 and lost everything ,is there anyone that can point in the right direction to try and retrieve the software ,i even lost my dell webcam 

  • Davet50

    6 Operator

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    14442 Posts

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    Posted March 21st, 2010 13:00

    try going HERE

  • warlords

    55 Posts

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    Posted March 21st, 2010 15:00

    Just so you will know, you did not actually get a virus, Bit Defender uploaded a bad update which caused it to read just about every program and start up exe as a False Trojan 5, It basically made most users computers unusable without running  a  windows system repair, and some had to do a complete reinstall...Bit defender really screwed up and now is making a patch available for  users and all the files that were placed in quarantine...My 1747 had to perform a system repair in Windows 7 just to get me back up....They are in deep trouble at the moment..they have lots of explaining to do over the weeks ahead......