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tkuni0315

updated

11 years ago

T

tkuni0315

2 Posts

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25340

July 28th, 2015 08:00

NO BOOT DEVICE FOUND.

I have a new laptop right out of the box and when turned on it displays NO BOOT DEVICE FOUND.  

I followed  the steps given below posted by DELL-Sujatha K
:

  1. Restart the laptop and start tapping the F2 key at the Dell logo for enter the BIOS.
    2. Navigate to the “Advanced” menu.
    3. Change the SATA operation/selection in BIOS from Intel Smart Response to AHCI.
    4. Press F10 to save changes and exit.
    5. Reboot the system.
    6. Go back into the BIOS by tapping the F2 key and change the SATA operation/selection in BIOS from AHCI to Intel Smart Response.
    7. Save changes and exit by pressing the F10 key.
    8. Reboot the system and it should boot normally into Windows.

 

Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
#iwork4Dell
Order Status
Download Drivers

But it does not wok.  I agree with the following claim:

Posted by debstar

on 21 Jul 2015 12:49 PM

No boot device fix you posted doesn't help. My computer is already set to your suggestion. This seems to be a widespread factory defect problem. My son's new computer doing  the same thing. We need a fix and would like Dell to own up to the problem though responding to everyone in this forum.

en.community.dell.com/.../19487922

  • ejn63

    11 Legend

    87468 Posts

    321253 Points

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    Posted July 28th, 2015 08:00

    Best bet with immediate trouble on a brand-new system:  call Dell and have the system exchanged.