I had already updated to BIOS A12, and purchased a new 90Watt charger/adapter and that still hasen't worked.   I also did a ALT-F at the setup screen. nothing seems to work

The laptop worked fine up until 2 weeks ago and then this just started happening.

The batteries are still at 20% and 40% but are not charging.  I ran the diagnostic on the chargers and it said that everything was OK.

The green battery charging light isn't lit anymore either.

Thanks

Krazy123,

Thank you for using the Dell Community Forum.

You are receiving this message because you are using the 65 watt adapter.  You need to use a 90 watt adapter with your system to not receive this message.  Try resetting or updating the system BIOS.

Bought a new power supply from Dell item 9R733 still won't charge the batteries. both batteries show solid green lights when I push the status button on them. 

What should I try now?  

Thanks

Message Edited by Krazy123 on 09-24-2003 08:24 PM

Press F1 to continue booting in battery optimized mode, or F2 to shut down.

I am getting the above message at start up and it appears that the batteries aren't charging , this is on a C840. I am using the Power Supply supplied with the computer, and everything was Ok until last week. I have no idea what caused this....Does anyone have a similiar experience?.....Help.....Thanks.....Tom

I didn't get an answer

so I purchased an external battery charger.

We just had a similar situation with a D600.  Had the mother board replaced and still didn't work.  Dell sent a new power supply(which is different than the one that came with the laptop) and all works.

Serial no. on power supply that came with laptop is CN-05U92-16291-3AT-079H  REV A03

Serial no. on new power supply is TH-C2894-17971-41G0FH Rev A01

Cheryl Schrank