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nklargy

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7 years ago

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nklargy

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June 14th, 2019 20:00

D2719HGF, drivers created problem

I recently purchased two new D2719HGF 144Hz from Amazon. I got them both on separate dates so I plugged the first one in a day early and updated the drivers. The second D2719HGF arrived and I have yet to update it. The only D2719HGF that I have updated has a problem. When watching videos on YouTube, there is a weird green haze that surrounds images when a lot is happening on screen. The other one that has not been updated is flawless. I have not done anything to the D2719HGF besides that and have reset both of them many times. If I delete these drivers from my computer, could that fix the problem?

  • DELL-Chris M

    Community Manager

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    Posted June 15th, 2019 05:00

    9/7/18 (9 months ago) was the latest Windows 10 driver released for the AMD FreeSync D2719HGF? It should be the same one as on the D2719HGF CD. All it contains is the ICM/INF/CAT drivers.

     

    * Click my DELL-name and private message me both of the D2719HGF service tag numbers and 20 digit alphanumeric serial numbers
    * Since not purchased directly from Dell, you have to transfer them into your name. Read this

     

    * What PC model?
    * What Windows operating system?
    * What AMD FreeSync video card model is installed in the PC?
    * What video out ports are available on the AMD FreeSync video card to test on the monitor video in ports?
    * Show in detail how the AMD FreeSync video card is connecting to the D2719HGF
    * Test YouTube video playing using all of the Menu- Color Adjust- Cool/Normal/Warm/i-style modes


    DELL-Chris M (old account)

    #IWork4Dell