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dlschwarz

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2 years ago

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dlschwarz

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August 30th, 2024 13:48

Dell Screen blinking

Hi. We had a power outage, and once the power went back on, my monitor now blinks white screen, blue screen, red screen, green screen, in a series and won't stop.  How do I fix that?

  • DELL-Chris M

    Community Manager

    56891 Posts

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    Posted August 30th, 2024 14:00

    To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private monitor Service Tag with them.

    Before our users can assist, they need more data from you =
    * What specific monitor model?
    * What specific PC model?
    * What operating system?
    * What GPU/video card is installed in the PC?
    * List all of the available video out ports on the GPU/video card or PC itself
    * How is monitor currently connected to the GPU/video card or PC using which ports and cable?


    DELL-Chris M (old account)

    #IWork4Dell