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Kikodemar

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6 years ago

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Kikodemar

1 Rookie

2 Posts

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1066

March 15th, 2020 14:00

U2414H, horizontal lines

Hello,

I have some issues with my U2414H. Suddenly these horizontal lines appear. They flash in a certain intervals (every 5 seconds) and are accompanied by a electronic like noise.

 

IMG_20200315_220652.jpg

  • Kikodemar

    1 Rookie

    2 Posts

    854

    0

    Posted March 15th, 2020 14:00

    If someone could he help me it'll be much appreciate. Service tag <private>. I know it's no longer under warranty as of January 5 2020, but this is only two months over and I can't afford a new one.

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

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    Posted March 17th, 2020 05:00

    For this out of warranty U2414H, try this test =

     

    U2414H power button reset, BID (Built-in Diagnostics)

    * Turn the U2414H off
    * Disconnect every cable (including the power cable) from the rear and side of the U2414H
    * Press the button in for 8 seconds
    * Reconnect ONLY the power cable to the U2414H
    * Turn the U2414H on and run the BID (Built-in Diagnostics), page 58
    - If the BID does not show the issue, the U2414H itself is functional. The fault lies with either the cabling, video card, video card driver, or operating system
    - If the issue appears on the BID gray/red/green/blue/black/white/text screens, the U2414H is defective


    DELL-Chris M (old account)

    #IWork4Dell