Zootje

updated

4 years ago

Z

Zootje

3 Posts

0

598

August 4th, 2022 10:00

U2415, desktop adapter

Hi, 

For work I have been working with a Dell Desktop: U2415b (from home). However, I have recently moved, and somehow I can't find a part of the adapter. It is the boxy part that leads to the screen. I do have the part that actually plugs in. However, I cannot find any adapter that looks like that online. Is there a way for me to order an adapter for the model I am using? 

WhatsApp Image 2022-08-04 at 7.38.57 PM.jpeg

 

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

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    Posted August 4th, 2022 11:00

    According to the online U2415 User's Guide, we only shipped the single power cable without any power brick.


    So how did we first get the power brick last time?
    * No idea. I am starting to guess that the power brick was sent with a different device.

    Is there any way for me to order it again?
    * You cannot. According to the online User's Guide and Dell internal parts page, we did not ship a power brick with the U2415. The U2415 shipped with the following cables =

    5120P Power cable
    JHF6D DP to mDP cable
    P57VD USB 3.0 cable




    Capture.JPGCapture1.JPG

     


    DELL-Chris M (old account)

    #IWork4Dell

  • Jesse L (retired)

    10 Wizard

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    Posted August 4th, 2022 11:00

    Zootje,

    Dell does not have any adapters for the monitor. You can click here and chat with a sales adviser.

     

    Jesse L (retired)

  • Zootje

    3 Posts

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    Posted August 5th, 2022 01:00

    Hi @DELL-Chris M 

    So how did we first get the powerbrick last time? Is there any way for me to order it again? Would you know where? 

    Kind regards

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

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    Posted August 5th, 2022 04:00

    So how did we first get the power brick last time?
    * No idea. I am starting to guess that the power brick was sent with a different device.

    Is there any way for me to order it again?
    * You cannot. According to the online User's Guide and Dell internal parts page, we did not ship a power brick with the U2415. The U2415 shipped with the following cables =

    5120P Power cable
    JHF6D DP to mDP cable
    P57VD USB 3.0 cable


    DELL-Chris M (old account)

    #IWork4Dell

  • Zootje

    3 Posts

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    Posted August 25th, 2022 04:00

    Alright, thanks for your help anyway