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Disrupt

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Disrupt

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August 8th, 2021 11:00

U2717D, horizontal scan lines issue

Getting the exact same issue as the person here: Solved: S2716DG, horizontal scan lines issue, #2 - Dell Community

It only started today and it seems to be stronger on the right half of my screen. It's the exact same as this: 

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  • XPS_Man

    7 Practitioner

    2448 Posts

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    Posted August 11th, 2021 12:00

    Run BUILT in Dianostics and same issue in Diagnostics screen, Monitor replacement 

     

    To run diags 

    1 Make sure that the screen is clean (no dust particles on the surface of the screen).
    2 Unplug the video cable(s) from the back of the computer or monitor. The monitor
    then goes into the self-test mode.
    3 Press and hold Button 1 and Button 4 on the front panel simultaneously for 2
    seconds. A gray screen appears.
    4 Carefully inspect the screen for abnormalities.
    5 Press Button 4 on the front panel again. The color of the screen changes to red.
    6 Inspect the display for any abnormalities.
    7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text
    screens