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dtheodorakis
7 Posts
0
84339
March 6th, 2016 05:00
UP2715K, Color split screen
Hello,
I have a Dell UP2715K monitor and every now and then the colour profile of the left and right half's of the monitor won't match on startup.
Normally this can be fixed by power cycling the monitor but I can't seem to fix it this time.
Any thoughts?
Thanks
Dimitrios
5433
0
Posted November 3rd, 2019 20:00
For future references, on my Dell UP2715K with Windows 10 and Nvidia GTX 980, I was able to solve this problem by installing the newest version of Dell Display Manager and adjusting the contrast within the application. The UP2715K driver may need to be installed. But I do not believe it is necessary. System restore and changing active drivers changed nothing, as well as resetting monitor settings.
5038
0
Posted March 7th, 2016 06:00
What specific computer model?
What specific GPU video card?
What video out ports are on the GPU video card?
What video out port are you using from the GPU video card to what video in port on the monitor?
What cable are you using to attach the GPU video card to the monitor?
What operating system?
What resolution are you using?
DELL-Chris M (old account)
#IWork4Dell
5038
0
Posted March 7th, 2016 07:00
5120*2880
GTX 960 2 Full sized Displayport cables which came with the monitor.
Windows 10
Also I don't seem to get this problem when the monitor is set to the CAL1, CAL2 or paper modes.
Thanks,
D5038
0
Posted March 7th, 2016 07:00
This does not sound like a monitor fault because some modes do not show the issue. It sounds like the video card is failing to produce the two 2560x1440 tiles side by side in all modes. Test all modes using one cable at 4K2K 3840x2160 60Hz, two 1920x1080 tiles side by side. Same issue?
DELL-Chris M (old account)
#IWork4Dell 5038
0
Posted March 7th, 2016 07:00
Yes same issue tested with each cable.
Again those 3 modes show no issue.Thanks,
D5042
0
Posted March 7th, 2016 08:00
Is there another computer to test the monitor on? Or a different video card to install in that computer to test on?
DELL-Chris M (old account)
#IWork4Dell 5057
0
Posted March 7th, 2016 10:00
I tested it with a mini-dp to full dp cable and my Dell XPS 12 laptop and no modes had that error.
I updated the driver for my gtx 960 but the error still occurs.
Thanks,
Dimitrios5057
0
Posted March 7th, 2016 11:00
So what should I do?
Contact Nvidia's support?5057
0
Posted March 7th, 2016 11:00
That points to the GTX 960 driver or the card itself as the culprit.
DELL-Chris M (old account)
#IWork4Dell
dtheodorakis
7 Posts
5722
2
Posted March 8th, 2016 09:00
I used the removal utility and reinstalled everything nvidia which didn't work.
However then I accidentally changed the contrast setting in dell display manager and now everything is fine.