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error message: Task `OP_DEPOSIT' timed out.;
Customer have EBS 7.3 cannot import his tapes with the GUI in L180. Error message:
Networker:
cancellation: none;
completion code: ;
error message: Task `OP_DEPOSIT' timed out.;
last update: 1142413140;
messages: ;
name: L180;
operation source: GUI jb op;
progress: failed;
prompt: "Load the cartridges into the ports, and enter Yes to continue. ";
prompt response: ;
start time: 1142411324;
status: failed
With nsrjb works fine:
root@tank:~ #nsrjb -d
Load the cartridges into the ports, and enter Yes to continue. Yes
nsrjb: Info: Moving media from port 1 to slot 18.
nsrjb: Info: Moving media from port 2 to slot 27.
nsrjb: Info: Moving media from port 3 to slot 79.
nsrjb: Info: Moving media from port 4 to slot 82.
nsrjb: Info: Moving media from port 5 to slot 94.
nsrjb: Info: Moving media from port 6 to slot 95.
nsrjb: Info: Moving media from port 7 to slot 96.
nsrjb: Info: Moving media from port 8 to slot 97.
nsrjb: Info: Moving media from port 9 to slot 98.
nsrjb: Info: Moving media from port 10 to slot 108.
nsrjb: Info: Depositing 10 cartridges.
Continue depositing volumes? (y/n) y
Load the cartridges into the ports, and enter Yes to continue. no
root@tank:~ #
Have anyone seen this error message?
What I can do?
Message was edited by: mg115301
Networker:
cancellation: none;
completion code: ;
error message: Task `OP_DEPOSIT' timed out.;
last update: 1142413140;
messages: ;
name: L180;
operation source: GUI jb op;
progress: failed;
prompt: "Load the cartridges into the ports, and enter Yes to continue. ";
prompt response: ;
start time: 1142411324;
status: failed
With nsrjb works fine:
root@tank:~ #nsrjb -d
Load the cartridges into the ports, and enter Yes to continue. Yes
nsrjb: Info: Moving media from port 1 to slot 18.
nsrjb: Info: Moving media from port 2 to slot 27.
nsrjb: Info: Moving media from port 3 to slot 79.
nsrjb: Info: Moving media from port 4 to slot 82.
nsrjb: Info: Moving media from port 5 to slot 94.
nsrjb: Info: Moving media from port 6 to slot 95.
nsrjb: Info: Moving media from port 7 to slot 96.
nsrjb: Info: Moving media from port 8 to slot 97.
nsrjb: Info: Moving media from port 9 to slot 98.
nsrjb: Info: Moving media from port 10 to slot 108.
nsrjb: Info: Depositing 10 cartridges.
Continue depositing volumes? (y/n) y
Load the cartridges into the ports, and enter Yes to continue. no
root@tank:~ #
Have anyone seen this error message?
What I can do?
Message was edited by: mg115301
- 1) Windows open with
Question
Are you sure you want to deposite the volumes?
Customer make here "Yes"
2) Window open with
Libary Operation
The libary operation has started.
Please see the Monitoring-> Operations screen for its status.
Customer make here "OK"
3) Window open with
cancellation: none;
completion code: ;
error message: ;
last update: 1142413140;
messages: ;
name: L180;
operation instance: 40;
operation source: GUI jb op;
progress: ;
prompt: "Load the cartridges into the ports, and enter Yes to continue.";
prompt response: ;
start time: 1142411324;
status: running
After this
4) Windows open with
cancellation: none;
completion code: ;
error message: Task `OP_DEPOSIT' timed out.;
last update: 1142413140;
messages: ;
name: L180;
operation instance: 892;
operation source: GUI jb op;
progress: failed;
prompt: "Load the cartridges into the ports, and enter Yes to continue.";
prompt response: ;
start time: 1142411324;
status: failed - If the same operation fails from GUI, but works from cmd I would suspect some kind of bug (in NMC code most probably). I don't have library with I/E cap to test next to me, but if this is generic bug support should be able to confirm it quickly. What happens if you try withdraw - do you get the same? (failure with GUI and success with cmd)
- WE test it so:
If you go to Monitor->Operations do you see user
input icon next to the deposti operation? If you
right click to it and select Supply Input what
happens?
And this work fine. I think that is the fix for the problem.
Thanks for helping!
regards
Mike
ble1
6 Operator
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14354 Posts
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Posted March 15th, 2006 07:00
Could you exactly describe the step in details what do you do and how when doing deposit from the GUI (and what do you see on the sreen as direct consequence of your action)?