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Go to SolutionProblem contacting Server thats on a new domain
Hi All!
We joined our networker faststart server to a new domain. (domain migration)
Now somehow the "Networker Management Cosole Server" is trying to connect to the old domain.
Error: Problem contacting server "servername.domain.local"
I tried to uninstall the management console but without success. "Error: Application could not be uninstalled"
How can i solve this problem?
I would really appreciate some help please.
Thanks!
1962
1
Posted April 17th, 2012 08:00
Hi Nuen,
The error : problem contacting the server : old server can be due to the gstclreport.bat file is pointed to the old server name.
Follow this path:
%PATH%\Program Files\Legato\Management\GST\bin\gstclreport.bat file will show you the HOST environment variable pointing to the old server name.
To correct this problem, go to the %PATH%\Program Files\Legato\Management\GST\bin folder and execute -double click- gstconfig.exe
This should change SET HOST=old_name to SET HOST=current_name. You can reconfirm this by verifying the gstclreport.bat file
If the issue still persists,
then please stop the Networker services
Rename the folders under %PATH%\Program Files\Legato\Management
Clear Java cache
Remove the package from the Control panel : add remove programs
Rename tmp,nsrladb and jobsdb folders
Reinstall the Netwoker console software to the same management folder
configure back the Networker server
Thanks
ShivaKiran
1962
0
Posted April 18th, 2012 07:00
Thank you a lot guys! it works
Bebo2k
544 Posts
1962
1
Posted April 17th, 2012 18:00
Hi Nuen,
In addition to Shivakiran reply ,If the IP address/hostname of the NMC server is modified or protocols such as IPv6
are added or removed, run the gstconfig based on your OS by performing the following:
1. Shut down NMC.
2. Navigate to the NMC bin directory and run the platform-specific command:
• On Windows, go to C:\Program Files\Legato\Management\GST\bin, and run gstconfig.
• On Solaris, as root: LD_LIBRARY_PATH=/opt/LGTOnmc/bin:/opt/LGTOnmc/sybasa/lib
export LD_LIBRARY_PATH
./gstconfig
• On Linux, as root:
LD_LIBRARY_PATH=/opt/lgtonmc/bin:/opt/lgtonmc/sybasa/lib
export LD_LIBRARY_PATH
./gstconfig
• On AIX:
LIBPATH=/opt/lgtonmc/bin:/opt/lgtonmc/sybasa/lib
export LIBPATH
./gstconfig
• On HP-UX:
SHLIB_PATH=/opt/lgtonmc/bin:/opt/lgtonmc/sybasa/lib
export SHLIB_PATH
./gstconfig
Also you can check the following Powerlink KB articles:
https://solutions.emc.com/emcsolutionview.asp?id=esg66739
https://solutions.emc.com/emcsolutionview.asp?id=esg93087
Hope this helps you.
Thanks,
Ahmed Bahaa