when i run backup for SAP app cluster its failed the details of our situation is:
System Admin create a windows cluster (passive and Active) and SAP implementer create SAP cluster using Load Balance server
that mean from Windows perspective (passive and Active) but from SAP app its (Active and Active)
the error message what i got is
(
88224:save: The base volume for the path is unavailable or offline. Please ensure all volumes are online for backup operations.
88222:save: Could not add for backup.
WINDOWS ROLES AND FEATURES: ERROR: VSS failed to add components in pre save, writer=System Writer: The system cannot find the file specified. (Win32 error 0x80070002)
This has been discussed a few times before in this forum, here it is again.
This is because in your registry the service g:\usr\sap\egp\ascs01\exe\sapstartsrv.exe is registered as a service. When the disaster restore backup runs or when a VSS SYSTEM SERVICES backups runs it collects the list of binaries registered as services and tries to back it up, since the physical node is not currently hosting the cluster disk that contains that binary the backup of these saveset fails. This happens only for SAP as far as I am aware and for us it used to happen both on 7.6 and 8.1.1 also. The KB article 980794 on the Microsoft support site has more insight on it.
This is common issues across all backup technology including "Microsoft-Windows-Backup" which would mean it is a MS issue.
OK, i assume you did not check the KB article that i mentioned in my reply. The solution is in the article, please put "980794" on the Google search bard and hit search. The link to the KB should be the first in the list. Let me know if you are still not able to fine it.
I am not sure about win 2012, but the issue got resolved in win 2008 R2 6.1 after setting in ExcludedBinaryPaths.Backups are successfull, I assume there is patch recommended by Microsoft.I will get the information from my colleague regarding the patch and will update the same.
a_alsunaydi
6 Posts
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Posted November 24th, 2014 23:00
OK, i agree with you its MS issue But How we to resolve this issue .. workarounds or MS has to solve it