Hi Sanar,

Try this...

Error: 'DRIVE_STATUS_CLEANING_TAPE_IN'
esg71448

Fact: NetWorker

Symptom: Error: 'DRIVE_STATUS_CLEANING TAPE_IN'

Symptom: Unable to mount volumes

Cause: Cleaning tape was in incorrect slot and was being loaded by NetWorker as a regular volume

Cause: Tapes moved outside of NetWorker's visibility (sjimm, jukebox functions)

Fix: Shutdown NetWorker, clear /tmp files, restart NetWorker

nsrjb -HE

nsrjb -I

Cleaning slot is filled with cleaning tape again and mounts working again

https://solutions.emc.com/emcsolutionview.asp?id=esg71448

Regards,

Luis Rogerio

Just adding to the above point, you have mentioned the tapes are getting full as well. Normally Networker marks tapes full when there is an issue with the drive or tape. This is an expected behaviour to prevent data being written to the faulty drive/tape. In that case you need to contact your hardware vendor and check the drives.

Regards,

Arun

Hi Sanar,

    Read open error occurs when there is a drive re-ordering issue. Try running inquire and sjisn and see if there is any serial number mismatch. If so you may re-configure the library.

Regards,

Arun

Do full inventory of your library using nsrjb -HEv, then clean this drive.

Hi,

    nsrjb -HEv will do soft reset for the library. First you need to find what exactly is wrong with the library (hardware or configuration). Once the issue is fixed you can change the full tape to appendable.

Regards,

arun

See on daemon.raw if exists an I/O error and operating system logs, verify hba firmware and drivers are updated, perform drive cleaning to ensure drive head performance. After reset the library nsrjb -HEv

Regards
Luis