UNSOLVED

franzt

updated

14 years ago

F

franzt

3 Posts

0

2009

February 21st, 2013 07:00

Uninstall Networker client 8.0.1 manually

Hello,

I wanted to try the new 7.6.5.1 Networker Client on a Server 2003 R2 x86 where actually a 8.0.1.1 Networker Client was installed.

So I uninstalled the 8.0.1.1 and wanted to install the 7.6.5.1 Client but I always get the message: "An older version of the Networker software is installed. Please remove the installed version an run setup again."

I cleaned the filesystem (deleted C:\Program Files\Legato) and registry.

Also performed the stepps from the answer of this thread:

https://community.emc.com/message/506292#506292#506292/NetWorker

I havent found any UpgradeCodes in the registry which matches the provided codes in the thread.

So I think Networker Client 8 has new UpgradeCodes, am I right?

Any suggestions?

Thanks a lot!

  • bingo.1

    1 Rookie

    •

    2430 Posts

    705

    0

    Posted February 21st, 2013 12:00

    This is usually not an issue. I just verified that and had no issues.

    Let me suggest that you ...

    - install NW 8 again

    - remove it

    - delete the (legato or emc) directory

    - install NW 7

    Good luck.