UNSOLVED

Genius in disgu

updated

21 years ago

0

9955

July 1st, 2005 11:00

Driver for Dimension Ethernet Controller

I did a complete rebuild of a computer, and had to re-install all of the drivers.  The only one that has given me problems is the driver for the Ethernet Controller.  I have tried the version I found on the dell website (Integrated Intel Pro 10/100), the version that is on the actual disk from Dell, and another version that I was led to in a different spot on the Dell website.  NOTHING is working, diagnostics are only telling me that there is no driver installed, and the Device Manager still shows that there is no driver in place.  I did run the Dell Driver Reset tool, and it is sensing that there is new hardware, but it can't find the software to install it!  I have to take care of this ASAP.  Can anyone help me?
  • Ikenhooer

    37 Posts

    1104

    0

    Posted July 1st, 2005 13:00

    First, make sure it is an Intel Pro 10/100. If it is then these drivers should work

    http://www.majorgeeks.com/Intel_PRO_101001000_d4399.html. Also, make sure you also installed the chipset drivers from intel.

    Message Edited by Ikenhooer on 07-01-2005 09:31 AM

  • jwatt

    4446 Posts

    1104

    0

    Posted July 1st, 2005 15:00

    Genius in disguise,

    There may be a "chipset driver" needed for whatever Dimension model/OS you're working on. Those must be installed before devices integrated on the motherboard will be recognized.

    If one's needed, it will be listed in the "Chipset" section under "Product Support/Drivers & Downloads"

    Jim
  • 1104

    0

    Posted July 1st, 2005 15:00

    I did re-install the chipset drivers... still no luck.
  • 1104

    0

    Posted July 1st, 2005 15:00

    Is it possible that my nic card has gone bad? 

    Thanks,

     

  • 1104

    0

    Posted July 1st, 2005 16:00

    Would the chipset drivers affect any of the other drivers?  I had to re-install four drivers, including the video controller, SM bus controller, and Multimedia audio controller also, and I didn't have problems with any of them.

     

     

  • jwatt

    4446 Posts

    1104

    0

    Posted July 1st, 2005 21:00

    Genius in disguise,

    Which Dimension model do you have? Am I correct that you're trying to reinstall Windows XP? Have you checked Dell's "Reinstall Guide" for your system (see Product Support/Reinstall Guide) for instructions?

    Jim
  • 1104

    0

    Posted July 5th, 2005 13:00

    Jim,
    It's a Dimension 4600, and I'm re-installing Windows XP Home.  No, I haven't checked the "Reinstall Guide" yet, but I will give it a look.  Someone else told me that XP Home is known for problems with Ethernet Controllers... I was going to try re-installing the NIC card tomorrow to see if that would resolve the problem.
    Thanks!
    Laura 
  • jwatt

    4446 Posts

    1104

    0

    Posted July 7th, 2005 04:00

    Laura,

    The XP Reinstall Guide for the 4600 will help you determine what devices are installed on your system. The section entitled " Install Hardware Drivers" shows the order the drivers need to be installed.  Once you've identified the ones you need, you can use the list of available XP downloads for the 4600 to download the ones you need.

    You'll definitely need the " Intel Chipset Software Installation Utility" installed before the integrated Ethernet device will be recognized. The Ethernet device is the " Intel 10/100 LOM".

    Jim
  • 1104

    0

    Posted July 7th, 2005 15:00

    :smileyhappy:

    Jim,

    I installed a new NIC card... problem solved.  I simply disabled the old device.  Thanks for all of your help.  I have definitely learned more about this topic than I ever thought I would need to know!

    Have a great day,

    Laura