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onejobyo

updated

11 years ago

O

onejobyo

1 Message

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6061

October 16th, 2015 11:00

no touch pad or networking in safe mode with networking

when I start up in safe mode with networking  the touch pad and networking don't work.

Inspiron 15 3542

windows 10

  • DELL-Todd S

    4 Apprentice

    1837 Posts

    856

    0

    Posted October 19th, 2015 12:00

    Hello,

    For the issue with networking you may want to check out this link from the Microsoft forums.  The last post has a work around to resolve the problem.  

    As for the touch pad, in which way are you saying it won't work?  I don't believe that the touch pad drivers are installed in Safe Mode, so all you should see are general "mouse" sort of functionality, no gestures, etc.  Is your touch pad working correctly in Windows 10?  If so, the driver is working but isn't being loaded in Safe Mode.

    I hope this helps.  Let us know if you have any further questions.

    Todd