I own a Latitude D600 use the wireless adapter every day without a hitch. Recently though, my computer has failed to recognize both my wired ethernet adapter and my 56K modem. These two components both came with the system and worked fine until a point. I first noticed the problem when the wired connection did not appear under "Network Connections". I visited Device Manager to find only the 'TrueMobile 1300 WLAN' listed under network adapters, and no ethernet adapter. I downloaded fresh drivers from the dell website for both the modem and ethernet adapter* but when I tried to install either, I eventually would get a message along the lines of "no adapter found".
My only guess is that there is some physical problem with these two pieces of internal hardware (they are right next to each other on the back of the computer). Another weird thing, the ethernet port lights up and shows activity when the wireless adapter is being used, which may suggest it is not physically damaged.
Please update your Dell Community Forum user profile with the service tag of your system. I should also make you aware of a hardware scan that Dell supplies.
After a little trouble-shooting I figured out those devices had been disabled in the computers BIOS. If you have the same problem, it can be fixed. Hold down F2 when booting to start editing the BIOS and flip through a few pages (with Alt-P I think). When you get to a page that has "Internal Modem" and "LAN Controller" on it, make sure the devices say "enabled" and not "disabled" next to them. If you have the same problem I did, they will say "disabled" and you will have to change them.
My computer still reverts them to disabled frequently, and I have to go back manually on boot-up and enable them. So the fix is not really permanent (for me at least) but it did make those devices recognized again.
Patrick
Message Edited by patrick_w on 10-17-2004 09:55 PM
DELL-BobT
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Posted June 10th, 2004 15:00
Patrick,
Thank you for using the Dell Community Forum.
Please update your Dell Community Forum user profile with the service tag of your system. I should also make you aware of a hardware scan that Dell supplies.