My hard drive crashed - HARD! I can't get the PC to boot - AT ALL. This is fine - I've replaced the hard drive with a solid-state. The problem is - I'm not familiar with Dell products. I'm a homegrown PC kind of gal with a good backup in my back pocket! That said - I know I can download the software to reinstall on the machine and I've tried this but it doesn't work. I know there's something major I'm missing but I don't know what to do.
nyc10036
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Posted March 24th, 2020 19:00
What was the OS?
If Windows 10, simply download Media Creation Tool on another PC and use it to create bootable USB flash drive for installing Windows 10.
If Windows 7, use the Service Tag # to see if a Windows 7 image is available. https://www.dell.com/support/home/us/en/19/drivers/osiso/win