The internal storage controller sits in the front left of this system in a sideplane. Most likely, either the sideplane or the controller itself needs to be replaced. You could also try and BIOS and BMC (DRAC if present) first to see if that helps.

thanks for the fast response!

I also noticied that it was "internal storage slot" not device..

So I tried to reset the left side panel and still did not work.

I'll try to use one from another server and repost.

Thanks

unfortunately swapping out that part didn't seem to do the trick :(

Any other ideas?

Try a known good controller in the slot.

What did you swap out? the PCIe raid controller or the back plane? both? or other?

I have the same error. I don't have hardware to swap with so I would like to purchase the right replacement part the first time.

David.

FYI: my error says "PCIe Training Error: Internal Storage Slot"

PowerEdge 1950

PERC5 Raid Controller part number: MY412

PCI-E Riser Card part number: J7846

Backplane Board part number: U7820

Thanks for any info.

David.

Hi David,

Were you able to figure out which part worked for you?  Thanks!

Keith

I do not remember which part fixed it, I bought replacements for all three parts to save myself time. I believe it was either the controller or backplane, not the riser.

I have a client with the same issue, after spending 5 hours and talking to dell tech support (which was awesome f.y.i. because the machine was not under warranty) and their basic outline includes:

1. stripping the server down to basics to make it post. mine was able to post if I disconnected the RAID controller, but unplug the side plane, the back plane from the motherboard one by one until you can post. Note that pulling the back risers out of the machine will cause it to not even turn on at all, but try one processor at a time and one stick of RAM until everything is back in.  Also take note that the back plane communications are routed through the RAID controller to the side plane and then to the motherboard so in most cases the issue lies within these three parts.

2. try spare parts. i tried a brand new raid controller first, then back plane and side plane next, which dell informed me that normally this would fix the problem. This did not solve my problem.

3. try and reset the NVRAM by changing the jumper settings on the motherboard itself. the Dell tech said this was their last ditch effort before they would say that the motherboard itself was dead.

My motherboard is showing up Monday, I hope this helps others other there.