Take the server to its minimum to post configuration, thats the minimum components to allow the R710
•System board •Risers •Processor (CPU1) with Heatsink •Power Supply •One stick of memory in dual in-line memory module (DIMM) slot A1 •Control Panel with cable
Try powering under that configuration and see if it still hangs. If so then power down, remove the power cables, hold the power button for 20 seconds to drain flea power. After that then locate the NVRam_CLR jumper, as seen below, move the jumper over and power the server to clear the NVRam. After that then power down and restore the jumper to its original location, then power up and see if it still hangs.
Let me know.
DELL-Chris H
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Dell Technologies | Enterprise Support Services
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Sorry for the late reply. Things happened and I haven't been able to troubleshoot too much. I did replace the system board by buying from reputable dealer. But I am still getting the stuck at bios screen. The likeliness of having two boards with the same problem would be crazy. I did clear the NVRAM of the new board. I can't think of what else this could be.
When you said CPU sockets for CPU1, did you mean that you swap the CPU or swapped sockets? Do you have another CPU to try on CPU1 socket? Does the server control panel show any errors?
DELL-Joey C
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DELL-Chris H
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Posted February 14th, 2020 12:00
Morphon,
Take the server to its minimum to post configuration, thats the minimum components to allow the R710
•System board
•Risers
•Processor (CPU1) with Heatsink
•Power Supply
•One stick of memory in dual in-line memory module (DIMM) slot A1
•Control Panel with cable
Try powering under that configuration and see if it still hangs. If so then power down, remove the power cables, hold the power button for 20 seconds to drain flea power. After that then locate the NVRam_CLR jumper, as seen below, move the jumper over and power the server to clear the NVRam. After that then power down and restore the jumper to its original location, then power up and see if it still hangs.
Let me know.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!