When we reboot our R720 server we get an iDRAC initialization error, if we run setup we cannot access iDRAC, if we continue to boot we can start up windows but the fans are spooled up. We tried to reset the iDRAC using the blue i button, also tried removing power from the server and holding power button - no joy. Any help would be appreciated.
Thanks Chris. We will try resetting the NVRam. We have attempted a reset using racadm as well as we have attempted to update the iDrac from windows with no success.
Since this a critical server we will likely wait until we have a replacement motherboard/server before attempting the NVRam reset procedure.
DELL-Chris H
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Posted May 8th, 2017 06:00
Sparky555,
You can try clearing the NVRam, you do this by powering down and then moving the jumper over. As you can see below.
Once you move it over then power up to clear the NVRam,
If that fails then we can to see if you can do a racadm racreset on the server, or if you are able to update it.
If not then it is likely going to need a replacement motherboard.
Let me know if this helps.
DELL-Chris H
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