UNSOLVED
Physical Disk Missing
I got two physical disk missing in the server BIOS array when I replaced two new HDD into the server . We are using DELL PowerEdge 2960 and the RAID controller is PERC 5/i Integrated BIOS Configuration. We configure as RAID 5 and total disk is 5.
I got this error message when i click on Rebuild . "Error ! Start Rebuild operation failed ! "
3428
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Posted September 28th, 2017 18:00
We setup as RAID 5 and total 5 HDDs in this raid configuration.
Virtual Disk status is offline
The new devices appear in physical disk is Missing
Now, my server can't detect and access to this logical disk.
Attached the screenshot below for your reference.
3428
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Posted September 29th, 2017 06:00
Did both drives go missing at the same time, or was the Virtual Disk degraded before failing. If so what drive went first? Also, if you try one of the drives in another slot, is it seen by the controller?
DELL-Chris H
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Dell Technologies | Enterprise Support Services
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Posted October 2nd, 2017 19:00
I am not sure is the drives go missing first or Virtual Disk degraded first. When I checked on the BIOS that we found the RAID is not working and the both drives go missing.
Tried in another slot, it still display as "Missing"
Best Regards,
Ivan
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Posted October 31st, 2017 22:00
I am not sure is the drives go missing first or Virtual Disk degraded first. When I checked on the system both drives are go missing.
Tried in another slot, it still display as "Missing"
Ivan
DELL-Chris H
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Posted September 28th, 2017 10:00
IVCH,
We would need more details. Specifically the current raid configuration, Virtual Disk status, and how the failed and new drives appear in Physical Disks.
Let us know so we can more accurately answer your question.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!