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dnkohn

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11 days ago

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dnkohn

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September 23rd, 2015 15:00

Server 2008 STF, EVENT 6008

[View:/cfs-file/__key/communityserver-discussions-components-files/1466/lsi_5F00_0923.log:550:0]i have  t300 that just rebooted with a event 6008. i cannot find any other msg in the windows event log to indicate an error. i logged into openmanage and it says:

Controller event log: Shutdown command received from host: Controller 0 (PERC 6/i Adapter)

an event came up for the battery saying the battery was under threshold, said charging and now everything is green.

then shows this as informational, not an error

Controller event log: Unexpected sense: Encl PD 20 Path 50022090aa814d00, CDB: 12 00 00 00 04 00, Sense: 6/29/00: Controller 0 (PERC 6/i Adapter). the battery re-learned and shows ok and 

whats my course of action ?

  • DELL-Chris H

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    Posted September 24th, 2015 06:00

    Dnkohn,

    The alerts you are seeing are two sense keys that occur under normal conditions - 6/29 and 5/24. 6/29 are indicating initializations and 5/24 are indicating inquiries. Both messages being sent as a general inquiry. It's the controller making sure the drives and backplane are still present and functional. What I would recommend is to verify the controller, and Storport driver, are up to date and current. 

    If you let me know the system model I could get the links for you.

    DELL-Chris H

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  • dnkohn

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    Posted September 24th, 2015 07:00

    Chris,

    the server is a T300. 

    can you point me in the direction to resolve the event 6008 ? i also found a reason code 0xA00000.

    thanks much

  • DELL-Chris H

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    Posted September 24th, 2015 10:00

    The Event 6008 is just an unexpected shutdown. It can be caused by several things. The 0XA00000 error you are seeing is identifying an issue with Windows itself. If you check the Advanced Settings for the server, is it configured to Automatically Reboot on error, if so uncheck that. That is so we can see if there are additional stop codes.

    DELL-Chris H

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  • dnkohn

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    Posted September 24th, 2015 11:00

    Chris,

    that link references server 2003, vista and xp. is it safe to run on server 2008 std ? you mentioned drivers in an earlier post....

  • dnkohn

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    Posted September 24th, 2015 11:00

    when i google reimagerepair shows up as malware.

    i dont think you want me to run that.

    i've uploaded the raid log. please take a look.

    1 Attachment

  • dnkohn

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    Posted September 25th, 2015 06:00

    i looked up the service code and filtered the drivers available by server 2008 std(x86) and did not see this driver. are you sure these are correct ?

    the updates will not destroy the existing raid or virtual disks ?

  • dnkohn

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    Posted September 25th, 2015 06:00

    does the driver update affect the existing raid ? like deleting it.

  • DELL-Chris H

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    Posted September 25th, 2015 06:00

    I apologize, the link was showing as referenced to Microsoft, but I agree not to run it. I removed the link from above. The driver file you'll need for the Perc 6 is located here.

    DELL-Chris H

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  • dnkohn

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    Posted September 25th, 2015 07:00

    i went onsite yesterday and saw that the LG cd/dvd installed was not operating correctly.

    the system could not use it and the drivers would not load. i downloaded drivers for it and the install could not find the device. i've now unplugged the device. could this have been the problem ?

  • DELL-Chris H

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    Posted September 25th, 2015 07:00

    For 08 x86 this is the link - http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=CW1N9

    Updating the driver shouldn't have any effect on the existing Virtual Disks.

    DELL-Chris H

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    Dell Technologies | Enterprise Support Services

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