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DamienDell
2 Posts
0
27523
August 6th, 2013 21:00
ML6000 Tape drive bar code lable has come off
Rreceived RAS tickets T019 and T020, when looking inside the library, I could see that the -1 drive lable was peeling off. Suspect this is the cause of the calibrate errors.
What glue type should I use to re-stick the label back onto the tape drive.
DamienDell
2 Posts
673
0
Posted August 7th, 2013 17:00
Hi Kenny,
The unit is not under warrenty, was a stores spare that has had little use.
RAS details, T020 - Cannot Calibrate storage, Motion OK.
Description: the library is unable to calibrate the position of the storage slot.
Technical details
Fault code generic 0
Fault code specfic 17
Element type generic Robotics
Element typ[e specfic 10062
element descipription Accessor2
Source location [0,6]
Damien
DELL-Kenny K
685 Posts
673
0
Posted August 8th, 2013 00:00
I will look into the details of that error message for you. Let me know how it goes when you glue the label back on.
DELL-Kenny K
685 Posts
673
1
Posted August 7th, 2013 10:00
If the label looks to be coming off that could be causing this issue. Do you know if the unit is currently under warranty? If it is NOT under warranty I would suggest to use something clear and not too abrasive. Maybe try pulling it out and try some gorilla glue. Just make sure you do not use any kind of tape or anything that covers it from the outside as it could cause the barcode not to scan. Also if you would can you please give me the RAS Ticket Details on the T020 error as there is a possibility that may be from something else. Please let me know if you have any other questions.