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nikana

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9 months ago

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nikana

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December 29th, 2020 20:00

T7500 bootup is stuck after MPT boot successful

I have an old workhorse that has served me 24/7 for years.  This past weekend I swapped out an old video card and harddrive, and now I have the following problems.

  1. After the HBA finds the devices @ 0, and the notice of "MPT boot ROM successfully installed!", the system just hangs
  2. BIOS is inaccessible. I can get to the 'one time boot menu', it finds the boot drive, USB option, System Setup, Diagnostics,... but no matter what I select, it still freezes.
  3. I can access the SAS configuration setup, but am not sure what could be different.

I currently have:

  • BIOS A17 installed
  • SAS 6 Host Bus Adapter, MPTBIOS-6.22.03.00

I've cleared the CMOS via jumper and pulling the battery, but this hasn't helped.

Is there something else I'm missing?

 

  • mazzinia_

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    Posted December 30th, 2020 04:00

    I'm assuming you tried putting back the older videocard ?

  • mazzinia_

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    Posted December 30th, 2020 07:00

    Ok, consider this a weird suggestion ... but try to put a fresh, new cmos battery ( just in case the old one is low on charge and is causing quirks )

  • nikana

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    Posted December 30th, 2020 07:00

    Ah yes, I should have mentioned... I put everything back as it was.

  • nikana

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    Posted December 30th, 2020 13:00

    Not a bad suggestion @mazzinia, as I rarely reboot and have no way of knowing.

    Nevertheless, I just got back from Walmart with a new battery,... and that didn't fix the issue either.

  • mazzinia_

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    Posted December 30th, 2020 13:00

    I guess you did a couple of resets after, too.

    mmmm out of ideas, personally. Is the old gpu powered with a cable ? if yes, is the same cable being used vs the 2nd (if present ) ? ( just to check if it's the same rail as before, being used to provide the extra juice ).

    Try the 2nd gpu pci-e slot ?

    When you swapped out the gpu, was to try a new one or an used one ? Is that gpu working elsewhere ?

  • nikana

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    Posted December 31st, 2020 11:00

    Yes, a few resets didn't do the trick.

    The old gpu did have it's own power, but I put it back in and it didn't help.

    I did try a separate gpu slot with the new card, no luck.  I know the cards work as I've tested them in the new machine.

    I found an eBay auction for a cheap T3600 locally which I'm considering connecting the boot drive to and getting my content & settings from that way.

    Thank you @mazzinia  for your assistance.

  • mazzinia_

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    Posted December 31st, 2020 13:00

    Sadly I didn't manage to offer any working help

    Maybe is a last resort but what about trying to run it without the cmos battery installed entirely ? Or going down to 1 or 2 ram sticks only ?

  • 1401

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    Posted April 10th, 2022 14:00

    Hi i got same issue today.

    I tried every thing but could not boot my window.

    At the end i tried to reinstall my window. And  my computer run again.

    Just reinstall you window it will solve the problem.

  • HaroonGFX

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    Posted April 14th, 2022 12:00

    Facing the same issue and I tried to reinstall the windows but my screen stuck here... couldn't go further. 

    IMG-20220415-WA0043.jpeg

     

  • PKliem

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    Posted January 25th, 2023 16:00

    I have a T7500 that did the same thing.  Graphic cards ok.  BIOS battery around 2.7v which I changed.  Looks at built in SAS controller but doesn't boot.  Tried a cmos reset.  Sees CD/DVD drive and even tried installing a floppy drive.  But can't select anything and can't get into the system setup.