UNSOLVED

Miss Missie

updated

21 years ago

0

5629

April 20th, 2006 14:00

720 printer

My software is installed, but I get an error pop-up saying installation was unsuccessful & it won't go away, but I can still use the printer?
  • william_the_sco

    2 Intern

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    1446 Posts

    142

    0

    Posted April 20th, 2006 14:00

    Try it. If the printer will print it is ok to use it. If not then you will have to reload the printer software. Your computer must be using XP or windows 2000 operating system.
  • 142

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    Posted April 20th, 2006 15:00

    Yes, I have tried the printer, it works just fine, my only problem is that error pop-up, keeps popping up & saying

    "Found New Harware Wizard"

    "Cannot Install this Hardware

    There was a problem installing this harware: Dell Phto Printer 720

    An error occurred during the installation of the device

    The system cannot find the file specified.

    Click finish to close the wizard."

     

    So when I click finish, it continues to pop-up & stay on my screen every time I try to close it.  It won't go away, I have tried everything I know to do from installing to uninstalling to reinstalling etc. etc.

     

    Any help would be greatly appreciated.

    thanks! Missie

     

     

     

  • 142

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    Posted November 29th, 2006 03:00

    I am having the same problem with the pop-up and printer works. Has anyone come up with a solution? Please Help!!!!  Thanks.