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kathytalksalot

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21 years ago

K

kathytalksalot

9 Posts

0

2258

September 11th, 2005 19:00

922 pulling paper in cooked

my 922 printer is pulling the paper in on the right side only and jamming.  I tried one users suggestion of a piece of foam on the outside of the paper guide to hold it tight against the paper stack.  Not working.  The paper guide is over as far right as it can go but it does not "click" into place.
  • S

    sjc57

    1 Message

    157

    0

    Posted September 12th, 2005 17:00

    Having the same problem...I also tried wedging left paper guide but to no avail
  • G

    gwmum

    1 Message

    157

    0

    Posted September 14th, 2005 06:00

    Hi

    I'm having the same problem.  Fortunately my printer was still under warranty and is being replaced.  Fingers crossed I don;t have the same problem with the new one.

  • M

    marylittle

    1 Message

    157

    0

    Posted September 14th, 2005 16:00

    Hi Kathy, I called for help also as I am having the same problem. I was told to take out both ink cartridges, unplug both cables from the back, turn printer upside down and shake it a few times to make sure pieces of papers are not causing the problem. Did not work for me. If one roller is not pulling in time with the other it will jam. I will be sent another printer. I was given a number by the service man that helped me. 1-(800) 624 9896 enter 1 when they answer and the EX # is 5771940
  • D

    deb914

    8 Posts

    157

    0

    Posted December 17th, 2005 05:00

    Hi, I also have the same problem, when my printer decides to work it pulls the paper in from the right side, but most of the time it just says out of paper when I most definetly am not.  I am calling Dell and going to demand to talk to a real life person. 
    If not I think a good boycot would fix there clock

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