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peekaboosmom
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April 11th, 2015 10:00
printer message communication not available
dell printer v313 series will copy a document but will not print from computer. I have removed all plugs and usb cable and plugged all back in without success. Any suggestions would be appreciated.
PudgyOne
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Posted April 11th, 2015 15:00
peekaboosmom,
My first guess is...
Open Internet Explorer, click on Help, then click on About Internet Explorer. It should show the version there. If you have IE11, then go to control panel, Windows Update, Installed Updates, look for Internet Explorer 11. Click on Internet Explorer 11, uninstall.
Second guess would be to turn off the balloon tips for the printer.
Start, control panel, devices and printer, your printer, printing preferences, advanced, more options. Tell it to never show. The problem with this setting is you cannot tell if you're low on ink, printer jams, Etc.
Rick